Help

Terms of Sale

Nana Asihene design studio is a small batch manufacturer; small variations in your order should be expected. Nana Asihene Design Studio does not accept returns for items because of these irregularities. If for some other reason, however, you are not satisfied with your order, you may return your item in its original packaging and state to our address within 7 days of receipt. Please note that shipping costs cannot be refunded.

Payment

When shopping at nanaasihene.com all payments will be securely handled through Paystack. ‍

Shipping

Nana Asihene Design Studio ships worldwide with a tracked delivery service provided by DHL. Delivery times are based on estimates from our delivery partner. From the time your package is picked up by DHL until it is delivered to your doorstep, all shipping liability lies with DHL Worldwide Express services in your country. Some countries might be subject to customs and taxes upon delivery. Please check with your DHL express services in your country. After the package is marked as delivered by the courier, packages become the customer’s responsibility.
If a product is faulty, you will be required to take photo proof of the faulty product and the packaging it arrived in.

Delivery Times

Ghana:  1-3 days
Africa:  2-7 days
Rest of the world: 2-10 days
If we are out of stock we will contact you within 2 days.‍

Guarantee

Ghana:  1-3 days
Africa:  2-7 days
Rest of the world: 2-10 days
If we are out of stock we will contact you within 2 days.‍

  • No products in the cart.